Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

What items can I return?
WebCamProShop.com will refund or exchange many items if the return process is initiated within 15 days of shipment (“return period”).
WebCamProShop.com will issue refunds, credit or exchanges for items returned within the return period.
Defective items may be exchanged for the same item. If the same item is not available, the client (you) and WebCamProShop.com may agree on a different item in exchange for the defective item, or WebCamProShop.com may issue a credit or refund, after confirming that the item is indeed defective. If the substituted item for exchange has a different value than the defective item, WebCamProShop.com will either charge or credit the difference to the client.
Clearance, sale, on special or demo items may not be returned or exchanged, unless defective.
Non-defective returns or exchanges are subject to a 20% restocking fee.
All items are sold with their respective manufacturer's warranties. Warranty periods and service will differ by manufacturer and product. All manufacturer's restrictions apply, which may affect the other provisions of this policy, such as whether the product should be returned to the manufacturer directly, and not to WebCamProShop.com.

How do I start the process?
Before receiving any item from WebCamProShop.com, you should make sure it is not damaged when you receive it.

To initiate the return/exchange process, you should first request an RMA (Return Merchandise Authorization) number. You can request an RMA number by any of the following methods:

  • Fill out our Contact US / RMA Request form and send. An RMA number will be issued within 2 business days.
  • Our Customer Service Center at 1-619 224-SHOP(7467) is also available from 9 AM to 6 PM, Pacific Time to issue RMAs.

All RMA number must be requested within 15 days of the original ship date (the “return period”), thereafter all sales are final.

How do I ship the package?
Once you receive the RMA number, you may send the item with the shipper of your choice. The RMA number must be displayed prominently on the shipping label. Please ship to:

Att. Returns Dept.
3688 Midway Drive
San Diego, CA 92110 USA

Please note that you are responsible both for shipping costs and for damage to the item while in transit; therefore we strongly suggest you purchase insurance when shipping.
All shipments must be received within 15 days of the RMA issue date to qualify for exchange or return.

What do I need to include in the package?
All returned or exchanged items must be returned in “like new” condition, and must include all accessories, warranty cards, UPC codes and owners manuals.
WebCamProShop.com cannot accept for return or exchange items that are not in their original condition, damaged (unless received already defective or damaged), or missing any parts or accessories, and will send these items back at the owner's (your) expense.

What happens once WebCamProShop.com receives the returned item?
Once WebCamProShop.com receives the returned item and RMA number, we will notify you of the receipt, and process the return or exchange. If the return or exchange is due to an error on WebCamProShop.com's part or that of a manufacturer (i.e., a defective product, or if the wrong item was shipped), we will reimburse shipping costs; otherwise you are responsible for shipping to and from WebCamProShop.com's return facility.

How are refunds handled?
Any refunds for items purchased on credit or debit cards will be credited to that card; refunds for purchases made by check will be refunded by check. If the client (you) has other outstanding debt with WebCamProShop.com, WebCamProShop.com reserves the right to apply the refund to the client's outstanding debt.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Pro Shop Group. The collective work includes works that are licensed to Pro Shop Group. Copyright 2007, Pro Shop Group ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Pro Shop Group or purchasing Pro Shop Group products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Pro Shop Group or to purchase Pro Shop Group products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Pro Shop Group. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Pro Shop Group used in the site are trademarks or registered trademarks of Pro Shop Group

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Pro Shop Group disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Pro Shop Group does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Pro Shop Group does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Pro Shop Group shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Pro Shop Group has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Pro Shop Group product is mistakenly listed at an incorrect price, Pro Shop Group reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Pro Shop Group reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Pro Shop Group shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Pro Shop Group without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Pro Shop Group may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Pro Shop Group.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Pro Shop Group products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Pro Shop Group products) must be commenced within one (1) year after the claim or cause of action arises. Pro Shop Group's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Pro Shop Group may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Pro Shop Group or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Pro Shop Group does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Pro Shop Group is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Pro Shop Group reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Pro Shop Group in its sole discretion.

You agree to indemnify, defend, and hold harmless Pro Shop Group, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Pro Shop Group may link to sites operated by third parties. However, even if the third party is affiliated with Pro Shop Group, Pro Shop Group has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Pro Shop Group. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Pro Shop Group seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Attention International Customers
Prices are in US Dollars. Your order is subject to duty, tax, and brokerage fees that may be incurred in buying goods from the USA. Please understand you are responsible to pay these charges. Due to the sheer unknown number and type of fees, duties, and taxes, Pro Shop Group can NOT assume any responsibility to pay these.

Privacy Policy Updates

Updated and Effective as of January 17, 2020

1) The right of Californians to know what personal information is being collected about them.

Dotworkz has collected several categories of personal information from its clients, vendors, distributors, dealers, integrators, partners, users, and referrals within the last 12 months. The personal information includes contact information such as names, email addresses, and demographics. Dotworkz also uses various website tracking and analytic information that is automatically collected when you visit a Dotworkz website in order to help us better understand our audience includes things like your IP address and location.

2) The right of Californians to know whether their personal information is sold or disclosed and to whom.

Dotworkz does not disclose any personal information to any third parties.

3) The right of Californians to say no to the sale of personal information.

Dotworkz does not sell personal information to anyone or any company. The personal information we collect is only used in the purchase of goods or services related to Dotworkz.

4) The right of Californians to access their personal information.

The Dotworkz “right to know and delete” request puts the control of personal information in your hands. To submit a “right to know and delete” request simply, email info@webcamproshop.com or use Contact Us form online.

5) The right of Californians to equal service and price, even if they exercise their privacy rights.

You have the right not to receive discriminatory treatment by us for the exercise of any your rights.

Cookie Policy

Updated and Effective as of January 17, 2020

Table of Contents

  1. Introduction
  2. Cookies and Other Tracking Technologies, and How We Use Them
  3. Use Of Cookies And Tracking Technologies By Our Advertising Partners
  4. Your Cookie Choices and How To Opt-Out
  5. Cookies and Tracking Technologies Used On Webcam ProShop
  6. Consent
  7. Definitions
  8. Contact Us

1) Introduction

Webcam ProShop and any of its subsidiaries, affiliates, brands and entities that it controls and other affiliated sites and applications (“our,” “we,” or “us”) maintains its sites and applications, mobile websites, mobile applications (“mobile apps”), services, tools, and other applications (collectively, the “Site” or “Sites”). We, along with our advertising partners and vendors use a variety of technologies to learn more about how people use our Site. You can find out more about these technologies and how to control them in the information below. This policy forms part of the Webcam ProShop Privacy Notice.

2) Cookies And Other Tracking Technologies, And How We Use Them

Like many companies, we use Cookies and other Tracking Technologies on our Site (collectively “Cookies”, unless otherwise stated) including HTTP cookies, HTML5 and Flash local storage, web beacons/GIFs, embedded scripts and e-tags/cache browsers as defined below.

We use Cookies for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status and viewing preferences from a previous use of an online service, for when you later return to that online service.

Cookies and Local Storage

Type of cookie Purpose
Analytics and Performance Cookies These cookies are used to collect information about traffic to our Services and how users use our Services. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages that they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services. We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Services works. You can find out more information about Google Analytics cookies here. You can find out more about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available here.
Essential Cookies These cookies are essential to provide you with services available through our Services and to enable you to use its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Functionality Cookies These cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details, remembering which polls you have voted in and in some cases, to show you poll results, and remembering the changes you make to other parts of our Services which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.
Social Media Cookies These cookies are used when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this and collect information from you which may be your personal information.
Targeted and advertising cookies These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to enable them to show ads which we think will be relevant to your interests while you are on third-party websites. These cookies also store your location, including your latitude, longitude, and GeoIP region ID, which helps us show you locale-specific news and allows our Services to operate more efficiently.

Your use of our Site indicates your consent to such use of Cookies. For further information about our use of Cookies and your opt-out choices, see below for Your Cookie Choices And How To Opt-Out. See below for examples of each type of cookie used on our Site.

3) Use Of Cookies And Tracking Technologies By Our Advertising Partners

The advertising networks and/or content providers that deliver ads on our Site use cookies to uniquely distinguish your web browser and keep track of information relating to serving ads on your web browser, such as the type of ads shown and the web pages on which the ads appeared.

Many of these companies combine information they collect from our Site with other information they have independently collected relating to your web browser’s activities across their network of websites. These companies collect and use this information under their own privacy policies.

These companies, their privacy policies and the opt-outs they offer can be found in the table below.

You can also opt-out of additional third-party advertising networks by going to the Network Advertising Initiative’s Website, the Digital Advertising Alliance AdChoices Website, or the European DAA Website (for the EU/UK), the AppChoices Website (for mobile app opt-out) and following the directions there.

Although we are not responsible for the effectiveness of these opt-out solutions, and in additional to other specific rights, California residents are entitled to know the effects of opt-out options under California Business & Professions Code Section 22575(b)(7). The effect of an opt-out, if successful, will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g., research, analytics and internal Site operation purposes).

4) Your Cookie Choices And How To Opt-Out

You have the choice whether to accept the use of Cookies and we have explained how you can exercise your rights below.

Most browsers are initially set up to accept HTTP cookies. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable existing cookies. For more information about HTTP cookies and how to disable them, you can consult the information at allaboutcookies.org/manage-cookies.

Controlling the HTML5 local storage on your browser depends on which browser you use. For more information regarding your specific browser, please consult the browser’s website (often in the “Help” section).

Please note, however, that without HTTP cookies and HTML5 and Flash local storage, you may not be able to take full advantage of all our Site features and parts of the Site will not function properly.

Please note that rejecting Cookies does not mean that you will no longer see ads when you visit our Site.

Throughout our Sites, we link out to other websites, such as publications, affiliates, advertisers, and partners. You should review other website operators’ privacy and cookie policies to determine the type and extent of tracking devices used by these other websites.

5) Cookies And Tracking Technologies Used On Webcam ProShop Site

The following table sets out details of the individual partners and cookies we may use and the purposes for which we use them.

We are not fully responsible for third-party sites and their privacy practices as it relates to opt-outs from tracking activities. The following third-parties that collect information from you on our Site have given us notice that you can obtain information on their policies and practices, and in some instances opt-out of certain of their activities, as follows:

Cookies and Tracking Technologies

Party Service For More Information Use of Tracking Technologies Privacy Choices
AddThis Customer interaction https://www.addthis.com Yes www.addthis.com/privacy/opt-out
Amazon Associates Advertising https://affiliate-program.amazon.com/welcome Yes https://www.amazon.com/adprefs
Atlas Advertising https://www.facebook.com/businessmeasurement Yes https://www.facebook.com/privacy/explanation
BidSwitch Advertising platform www.bidswitch.com Yes https://www.iponweb.com/pribacy-policy/
Bing Advertising https://privacy.microsoft.com/en-us/privacystatement Yes n/a
DoubleClick Advertising exchange http://www.google.com/intl/en/about.html Yes http://www.google.com/intl/en/policies/privacy/
Facebook Connect Social networking https://www.facebook.com/privacy/explanation Yes https://www.facebook.com/privacy/explanation
Facebook Custom Audience Social networking https://www.facebook.com/privacy/explanation Yes https://www.facebook.com/privacy/explanation
GA Audiences Advertising https://support.google.com/analytics/answer/2611268?hl=en Yes http://www.google.com/intl/en/policies/privacy/
Google Adsense Advertising https://www.google.com/adsense/start/#/?modal_active=none Yes http://www.google.com/intl/en/policies/privacy/
Google Adwords Conversion Advertising https://support.google.com/adwords/answer/1722022?hl=en Yes http://www.google.com/intl/en/policies/privacy/
Google AJAX Search API Applications https://support.google.com/code/answer/56496?hl=en Yes http://www.google.com/intl/en/policies/privacy/
Google Analytics Google Analytics for Display Advertisers, Ads Preferences Manager, and Google Analytics Opt-out Browser Add-on http://support.google.com/analytics/bin/answer.py?hl=en&topic=2611283&answer=2700409 http://www.google.com/settings/ads/onweb/?hl=en&sig=ACi0TCg8VN3Fad5_pDOsAS8a4… https://tools.google.com/dlpage/gaoptout/ Yes http://www.google.com/intl/en/policies/privacy/
Google Dynamix Remarketing Advertising https://support.google.com/adwords/answer/3124536?hl=en Yes http://www.google.com/intl/en/policies/privacy/
Google Publisher Tags Advertising http://www.google.com/intl/en/about.html Yes http://www.google.com/policies/privacy/
Google Safeframe Advertising https://support.google.com/richmedia/answer/117857?hl=en Yes http://www.google.com/intl/en/policies/privacy/
Google Tag Manager Tag definition and management http://www.google.com/tagmanager/ http://www.google.com/intl/en/about.html Yes http://www.google.com/policies/privacy/
Index Exchange Advertising exchange www.indexexchange.com Yes www.indexexchange.com/privacy
MyFonts Counter Font seller www.myfonts.com Yes n/a
OneTrust Privacy platform https://www.onetrust.com/privacy/ Yes n/a
Salesforce DMP (f/k/aKrux Digital) Customer interaction http://www.salesforce.com/krux/DMP Yes http://www.salesforce.com/marketing-cloud/sfmc/salesforce-dmp-consumer-choice /
Twitter Advertising Advertising ads.twitter.com Yes https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
Twitter Analytics Site nnalytics analytics.twitter.com Yes https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
Twitter Conversion Tracking Tag manager https://business.twitter.com/en/help/campaign-measurement-and-analytics/conversion-tracking-for-websites.html Yes https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads

6) Consent

For non-EU users, if you do not opt out, as provided through the various methods herein, you expressly consent to the collection, use, and sharing of your information by us and the third parties listed above, subject to their privacy policies, preferences, and opt-outs available through the links set forth above. Not in limitation of the foregoing, you expressly consent to the use of Cookies or other local storage and the collection, use, and sharing of your information by us and each Google entity identified in the “Cookies and Tracking Technologies” section above. You can revoke your consent at any time by following the procedures set forth in the “Your Cookie Choices And How To Opt-Out” section above and otherwise as provided herein. Certain information collected through cookies and other tracking technology does not require affirmative consent and you will not be able to opt out of collection. For more information about online tracking and options to prevent most tracking visit the Future of Privacy Forum site.

7) Definitions


A cookie (sometimes referred to as local storage object or LSO) is a data file placed on a device. Cookies can be created through a variety of web-related protocols and technologies, such as HTTP (sometimes referred to as “browser cookies”), HTML5, or Adobe Flash. For more information on third-party cookies that we use for analytics, please review the table of cookies and tracking technologies within this Cookies and Tracking Technologies Policy.

Web Beacons

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) can be included in our online service’s pages and messages. Web beacons are invisible to you, but any electronic image or other web programming code inserted into a page or email can act as a web beacon.

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.

Deterministic Finger-printing Technologies

If a user can be positively identified across multiple devices, for instance, because the user has logged into a platform such as Google, Facebook, Yahoo or Twitter, it can be “determined” who the user is for purposes of improving customer service.

Probabilistic Finger-printing

Probabilistic tracking depends upon collecting non-personal data regarding device attributes like operating system, device make and model, IP addresses, ad requests and location data, and making statistical inferences to link multiple devices to a single user. Note that this is accomplished through proprietary algorithms owned by the companies performing probabilistic finger-printing. Note also that in the EU IP Addresses are personal information.

Device Graph

Device graphs can be created by combining non-personal data regarding use of smartphones and other devices with personal log-in information to track interactions with content across multiple devices.

Unique Identifier Header (UIDH)

“Unique Identifier Header (UIDH) is the address information that accompanies Internet (http) requests transmitted over an ISP’s wireless network. For example, when a customer types on his or her phone the web address of a retailer that request travels over the network and is delivered to the retailer’s website. The information included in that request includes things like the device type and screen size so that the retailer site knows how to best display the site on the phone. The UIDH is included in this information, and can be used as an anonymous way for advertisers to be able to determine that the user is part of a group that a third-party advertiser is attempting to reach.

It is important to note that the UIDH is a temporary, anonymous identifier included with unencrypted web traffic. We change the UIDH on a regular basis to protect the privacy of our customers. We do not use the UIDH to collect web browsing information and it does not broadcast individuals’ web browsing activity out to advertisers or others.”

Embedded Script

An embedded script is programming code that is designed to collect information about your interactions with the online service, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the online service, and is deactivated or deleted thereafter.

ETag, or Entity Tag

A feature of the cache in browsers, an ETag is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of device identifier. ETag tracking generates unique tracking values even where the consumer blocks HTTP, Flash, and/or HTML5 cookies.

Unique Device Tokens

For each user that accepts push notifications in mobile apps, the app developer is provided with a unique device token (think of it as an address) from the app platform (e.g., Apple and Google).

Unique Device ID

The unique series of numbers and letters assigned to your device.

8) Contact Us

For any queries in relation to this Cookies and Tracking Technologies Policy or inquiries from outside of the U.S., please contact us at info@webcamproshop.com or here. Please include as much detail as possible about your concern, question, or request. Messages that cannot be understood or do not present a clear request, may not be addressed.

You can also contact us using the following information:

Webcam ProShop, 3688 Midway Drive, San Diego, CA 92110