WebCamProShop: How we got started
In 1998, Security Surveillance systems were not easy to buy, let alone install. Now, in today's security world you have to navigate around wireless communication systems, recording software and professional grade digital network video recorders all while trying to find advice from a non-biased knowledgeable source. Well welcome to WebCamProShop.com!
The vision for WebCamProShop started in 1995 while I was traveling through South America after graduating from college. On a very remote beach a tourist who was a web programmer suggested in small talk that network cameras can be used to transmit live images to computers worldwide through the internet. After this conversation and with over 5 years of extensive research it was obvious that not only is live video via public networks possible but it can serve many useful purposes. In 2001 www.WebCamProShop.com went live with a 100% focus on designing and offering complete network video systems that include all aspects network cameras, Wireless, NVR software, motion detectors, IR lighting, Outdoor housings and other accessories needed to make a camera system complete and functional. This expertise continues to define our WCPS culture today. As of 2013 Webcamproshop.com and SecurityProShop.com have been behind the scenes designing and supplying some of the more complex remote surveillance projects nationally and internationally.
One example of our groundbreaking technology is our Xero NVR, it provides complete recording managament support for remote National Parks, School districts, US cities, College campuses to complex video analytics securing the US Military zones in Iraq.
Let our experience work for you in reducing engineering costs, purchase mistakes, set up time and hardware/software procurement.
When in Southern California please stop by and let us show you around our facility and even demo some of our live camera service examples on www.hdrelay.com
Ready to ship
Count on us to make sure the products you want are available when you want them. Over 90% of the products you see online are in stock when your order them, and delivered to your door in a few business days. If there is ever a problem or request for special attention we are 100% live and staffed with people who know IP video.
Shipping and Inventory sub.
You can rely on our Technical Team to carefully choose each and every component we sell, while striving to give you the widest selection possible. They make your shopping easier by staying on top of the rapidly evolving worlds of Video Security Surveillance, Physical security, Wireless and Network Engineering. Only the highest-quality products make it to our website and catalog. The unique vendor relationships we've built up over the past 10 years in this business have allowed us to offer you, our customer, the best product selection you can find online. Of course, you can also rest assured that we are manufacturer-authorized to sell each and every product we offer.
During the past 10 years, we've built the largest knowledge base of network and analog cameras in the industry, and we did this by being involved from the beginning to the end on some the biggest and most important security monitoring projects in the world. This information and knowledge is evident whenever you speak with one of our experts, and you can even access some of it online through our live chat.
Whether you're shopping for IP network cameras, wireless, a hard-to-find accessory, or an archiving software product, you'll be glad to know that every item we feature on our website is meticulously field tested. Each product is installed, tried out, and generally given the "test" by our Technical Team. Everything they have learned about each item is painstakingly documented to better serve our customers.
People make the difference
Ordering security hardware over the Internet is not like ordering a book or a DVD. With features and technology becoming increasingly sophisticated, there are more and more decisions to make before you purchase. You may need someone to answer your questions and help you make sure you're getting exactly the product you want. We do our best to include what you need to know on the website, but when you have additional questions, call us. You'll talk to an expert who can give you the answers.
Members of our purchasing team use their field experience to test the gear we offer you.
Where does that expertise come from? It starts with hiring people with experience in computers and electronics. Next, we provide an intensive training that includes classroom instruction and installation monitoring. The goal is to ensure your Product Advisor can provide the level of knowledge and service you expect from WebCamProShop. Each Product Advisor also has complete access to our extensive product and installation databases. And throughout his or her career, each Product Advisor will continue to receive extensive training and professional development.
You'll also experience WebCamProShop commitment to personalize service, unique among online and retailers, after you make your purchase.
WebCamProShop Technical Advisors are passionate about security gear.
What happens once your gear is delivered and you're ready to use it? Do you have a question about how to configure cameras? Need a hand troubleshooting the wireless installation? The answers you need are available toll-free from our Technical Support department. Having completed our intensive in-house training program, these experts can help you operate and install any of the products we sell. Imagine having an exceptionally patient network video expert as your friend. That's what our customers tell us it's like when they call us for help with a technical question. You get friendly assistance focused on finding the solution to any problem you have with the gear you purchased from us.
What we believe
WebCamProShop has grown tremendously since those early days, but we haven't forgotten what made--and keeps--us successful: exceeding the expectations of each one of our customers, every day.
Four Basic Beliefs:
First, we've built a very special relationship with our manufacturers. People make the difference and those manufactures seen on our website have been time tested and customer approved, both for product performance and integrity of the people who work there.
And our site continues to expand as we make more products and information available to our customers via this website.