Thanks to you, the Webcamproshop customer, I'm lucky enough to be involved in something I truly enjoy.

Our Companies: How we got started

I stumbled upon the idea for this business while pursuing a vision I had for streaming live content over the internet. At that time such a thing did not exist and live streaming controllable cameras were not available.

I came up with the idea for the Webcamproshop and the live content broadcasting back in 1995 while traveling through South America after graduating from college. During this time on a very remote beach I met a web programmer who suggested that network cameras can be used to transmit live images from a beach like this to computer users worldwide. That short conversation stuck with me over the next two years as I formulated my business plans. Through extensive research and engineering it was obvious that not only is live video via public networks possible but it can serve many useful purposes. The only problem with live webcams back in 1998 was that they were very limited in demand and did not stream video efficiently at first. First generation IP cameras only produced still images and video was limited to a few frames per second. This was not my vision and I felt streaming video could be done better than the current state. I knew that I couldn't be the only person interested in streaming live cameras that can pan, tilt and zoom. The need for a national business to serve this niche business seemed obvious to me.

Sales during my first year were not good, as the Internet revolution was well into the bubble bursting stage. Online companies were over promising and under delivering on their service.

Listening to my customers, I decided to launch www.webcamproshop.com, an online retail store, with information where buyers would be comfortable with live network cameras, Wireless, NVR software, Outdoor housing and other accessories needed to make a camera system complete and functional.

Emphasizing on the complete camera system and not just the "camera box" scenario, Webcamproshop has focused on offering information, a variety of products, and exceptional customer service in the same fashion and urgency it took to get this company off and running. These values continue to define our company’s culture today. Now we're a thriving organization headquartered in San Diego, California.

Please stop by and let me show you around the company.

Thank you,

William Ferris
CEO and Founder

Ready to ship

Count on us to make sure the products you want are available when you want them. Over 90% of the products you see online are in stock when your order them, and delivered to your door in a few business days.

You can rely on our Technical Team to carefully choose each and every component we sell, while striving to give you the widest selection possible. They make your shopping easier by staying on top of the rapidly evolving worlds of Video Security Surveillance, Physical security, Wireless and Network Engineering. Only the highest-quality products make it to our website and catalog. The unique vendor relationships we've built up over the past 10 years in this business has allowed us to offer you, our customer, the best product selection you can find online. Of course, you can also rest assured that we are manufacturer-authorized to sell each and every product we offer.

During the past 10 years, we've built the largest knowledge base of network and analog cameras in the industry, and we did this by being involved from the beginning to the end on some the biggest and most important security monitoring projects in the world. This information and knowledge is evident whenever you speak with one of our experts, and you can even access some of it online through our live chat.

Whether you're shopping for IP network cameras, wireless, a hard-to-find accessory, or an archiving software product, you'll be glad to know that every item we feature on our website is meticulously field tested. Each product is installed, tried out, and generally given the "test" by our Technical Team. Everything they have learned about each item is painstakingly documented to better serve our customers.

People make the difference

Ordering security hardware over the Internet is not like ordering a book or a DVD. With features and technology becoming increasingly sophisticated, there are more and more decisions to make before you purchase. You may need someone to answer your questions and help you make sure you're getting exactly the product you want. We do our best to include what you need to know on the website, but when you have additional questions, call us. You'll talk to an expert who can give you the answers.

Where does that expertise come from? It starts with hiring people with experience in computers and electronics. Next, we provide an intensive training that includes classroom instruction and installation monitoring. The goal is to ensure your Product Advisor can provide the level of knowledge and service you expect from Webcamproshop. Each Product Advisor also has complete access to our extensive product and installation databases. And throughout his or her career, each Product Advisor will continue to receive extensive training and professional development.

You'll also experience Webcamproshops commitment to personalize service, unique among online and retailers, after you make your purchase.

What happens once your gear is delivered and you're ready to use it? Do you have a question about how to configure cameras? Need a hand troubleshooting the wireless installation? The answers you need are available toll-free from our Technical Support department. Having completed our intensive in-house training program, these experts can help you operate and install any of the products we sell. Imagine having an exceptionally patient network video expert as your friend. That's what our customers tell us it's like when they call us for help with a technical question. You get friendly assistance focused on finding the solution to any problem you have with the gear you purchased from us.

What we believe

Webcamproshop has grown tremendously since those early days, but we haven't forgotten what made--and keeps--us successful: exceeding the expectations of each one of our customers, every day.