Product Maintenance Agreements

A Milestone Product Maintenance Agreement (PMA) entitles you to install product upgrades free of charge. The PMA is a contract that runs 1 or more years at a time. The price of a PMA is approximately 18% of the recommended retail product price and is purchased along with a new product, or if you purchase a product upgrade.

A PMA Protects your Investment and gives you Control over the Total Cost of Ownership.

Two strong arguments for choosing a PMA with your product:

Stay on the Technological Forefront. Get free access to all interim and major releases, patches and device packs within your product category. Without a PMA, you pay 50% of the recommended retail price of your existing product when upgrading.

Lower the Cost of Growing your Installation. We will refund the full purchase price of your existing product when you upgrade to a higher-level product (trade-in). You only pay the difference! Without a PMA, we refund 50% of the recommended retail price of your existing product when purchasing a higher-level product.